Need more help? Product issues. Open or view cases Chat live. Other support options. Share this page. Single Sign-on Troubleshooting and Diagnostics.
When Citrix Receiver for Windows is not configured with Single Sign-on, it automatically switches the authentication method from Domain pass-through to Username and Password , if available. When Citrix Receiver for Windows is not configured with Single Sign-on, it automatically switches the authentication method from Pass-through to Explicit , if available. The Local intranet window appears. Click Advanced. Click Custom level. From the User Authentication options, select Automatic logon with current user name and password.
Note : Automatic logon with current user name and password can be configured using Group Policy. Double-click CitrixReceiver. Citrix Workspace app is the new universal app for all workspace services, that will encompass all Citrix clients and app capabilities over time. It outlines various known reported issues while using Microsoft Internet Explorer 11 in conjunction with the following listed Citrix products and known workarounds for respective issues:.
Citrix provides reasonable support for Internet Explorer 11 in XenApp and XenDesktop versions currently in mainstream maintenance. Citrix offers feasible workarounds for reported issues for Internet Explorer 11 in XenApp and XenDesktop versions currently in mainstream maintenance.
For issues that do not have feasible workarounds, Citrix provides reasonable effort to supply hotfixes to address the issues. XenApp 6. Refer to the Disclaimer at the end of this article before using Registry Editor. The hexadecimal equivalent is 0xb. Note : The preceding mentioned workaround is applicable for XenApp 6. After installing Internet Explorer 11 or upgrading Internet Explorer 9 or 10 to 11 an Internet Explorer security warning message might be noticed while connecting to Citrix Web Interface 5.
Note : The preceding mentioned issue and workaround is applicable for Windows 7 Service Pack1, Windows 8. After installing Internet Explorer 11 on your XenApp server, the bit version of Internet Explorer is set as default in some cases and URL redirection does not work with bit version of Internet Explorer.
Complete the following steps to resolve this issue:. A Log on Type drop-down option on the main Web Interface Login page, which allows users to pick the log on method is is not available. Ensure that the current default is set to Citrix Connection Manager.
If not, click Change program and choose Citrix Connection Manager. Remove or disable any third party browser based Adware software that could be interfering with the successful launch of the ICA file. Restart the browser after removing these software and try again. This option should be cleared because the dynamic files are stored in the Temporary Internet Files folder. When applications are clicked, a file is downloaded to the folder, then launched using MIME type. If access to the folder is disabled or not available, the process cannot occur successfully.
Add the site to the Trusted sites list if using Internet Explorer browser using the following steps:. In the Add this website to the zone field, enter your organization's website and click Add. Repeat this for the. Note: It might be required to also add any additional subdomain. Log on to the Web Interface site and attempt to launch an application.
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